The tenth edition of the Corporate Social Responsibility Report depicts the operations of the Bank and the Bank Millennium Group during the period from 1 January 2015 to 31 December 2015 unless stated otherwise.
The report has been prepared in accordance with the Global Reporting Initiative Sustainability Guidelines (GRI G4) standard with the Core application level and summarizes key areas of the Bank’s influence on sustainable economic, social and environmental growth. The Bank reports annually.
Process of defining the report’s contents
The process of defining the report’s contents conducted in 2014 and revised in 2015 entailed a review of the hitherto reporting issues in accordance with the three steps required by the GRI 4 standard, i.e. identification, prioritization and validation.
Reporting aspects were first identified to give consideration to stakeholder expectations. Stakeholder feedback pertaining to the Bank’s operations was obtained using client and employee satisfaction studies, questions posed to the Bank by stakeholders, external auditors and research units, CSR ranking scores, CSR trends in the financial sector, talks with clients, investors, business partners and social partners. A list of aspects was drawn up on the basis of the issues raised by stakeholders as well as on the basis of sustainable development aspects recognized in the GRI G4 standard and the sector supplement, and subsequently these aspects were prioritized. The analysis of the aspects pertaining to sustainable development was based on three criteria: the social and environmental gravity of the aspect, its importance to stakeholders and its impact on the Bank’s business strategy success. As a result, a list of aspects pertaining to Bank Millennium’s sustainable development was created and then approved by the CSR Manager.
Below please find a list of the reported aspects selected during the reporting process along with the bounds of their impact. The aspects have been divided into three groups to reflect the findings of the analysis according to the three criteria mentioned above. The first group pertains to the aspects most applicable to the Bank’s operations.
We concentrate on reporting these aspects. That is why they have been presented in detail in the report. Their description entails the management approach used and the specific resultant outcomes. The second group of aspects is moderately applicable to operations. Their description is limited to the resultant outcomes or to a qualitative description. The third group of aspects entails aspects of low applicability to the Bank’s operations. The analysis of all these aspects gives consideration to their nature and impact. Internal aspects have been labeled (int), while external aspects are labeled (ext).
Some aspects exert an internal and external impact.
Aspects of reporting on Bank Millennium’s sustainable development
Group 1: KEY ASPECTS
||This report contains a description of the approach taken to managing these aspects as well as the resultant data.|
Group 2: ASPECTS OF MEDIUM SIGNIFICANCE
||This report contains resultant data and descriptions.|
Group 3: LEAST SIGNIFICANT ASPECTS
||Concise information in the report or reference to other documents.|
G4-19a, G4-20a, G4-21a
Employees and managers responsible for various reporting areas were involved in the reporting process. Report validation, including the selection of indicators, was subject to consultation with CSRinfo. This report has been verified by Global Reporting Initiative.
Changes compared to the previous reporting period
Bank Millennium’s last report was prepared for the 2014 calendar year according to the GRI G4 standard at the Core application level, while applying the Financial Services Sector Supplement.
This report has been prepared on the basis of the same guidelines, however the reported aspects have been extended to include the subjects of information and transaction security assurance, diversity in the organization and financing of investments in consideration of environmental and social factors.
In this report, no significant changes in the reporting scope and aspect boundaries as compared to the 2014 Corporate Social Responsibility Report.