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Business Partners

Procurement policy G4-DMA

In its business activity the Bank cooperates with many business partners as the buyer of products and services from various market segments. The key partners provide services associated with the lease of and support for branches and office space, services and purchase of IT equipment and marketing services. G4-12

Suppliers are selected in tenders, which allows the Bank to use objective selection criteria.

To ensure transparency of the procurement process, it has been formalized by internal regulations which require that the evaluation of the substantive and commercial bids is done by functionally independent organizational units at the Bank.

Internal regulations define the organization of the procurement process, decision-making levels and roles of various participants in the process. The Central Procurement Department is the Bank's organizational unit specialized in conducting tender procedures and responsible for overseeing the procurement process.

Criteria for selecting Suppliers

The criteria for selecting Suppliers in tender procedures include: good ratio of quality to cost of the services or products and the terms of delivery and payment. The bidder's substantive capabilities and financial reliability are also taken into account.

Geographical location of the Supplier is not one of the selection criteria. In justified cases, the Bank also includes environmental and social factors among the aspects that affect its choice of Suppliers.

Ethical and Environmental Standards

The requirement to apply ethical and/or environmental clauses in agreements, where applicable, is an important element of the regulation pertaining to the procurement process.

The Bank has developed the Code of Ethics, which is a collection of standards for professional and ethical behaviour. Every Supplier taking part in a tender procedure must undertake to observe the rules included in the Bank’s Code of Ethics, by signing a representation to that effect.

The performance of agreements of significance for the Bank is monitored. The quality and timeliness of services and goods and financial standing of the Suppliers are evaluated. In justified cases, audits are conducted in Suppliers' offices to assess their security and continuity of their business activity. In 2014, the quantity and quality of goods and services was monitored for 1570 agreements. In the case of 35 agreements the Suppliers’ financial standing and their contingency plans were also monitored.


Dialogue with Business Partners

In the case of long-term agreements, meetings are organized to discuss cooperation issues. Bank employees remain in touch with the representatives of Suppliers to discuss logistics, billing and payments.G4-DMA

Products and services purchased

Number of Suppliers 5,357 5,142 5,529
% of amounts paid to local Suppliers*  93%  92% 90% 


* with registered offices in Poland

G4-EC9, G4-13

Invoice payment term

Average invoice payment term* 30 30 30

* days

Payments to Suppliers*

Up to 30 days 83% 77%
31-60 days 14% 17%
Over 60 days 3%% 6%

Payments to Suppliers*