According to Bank’s business strategy we focus on offering the highest quality of customer service, ethical marketing and sales, ensuring the safety of the funds our customers deposit with us and implementing innovative products.
We also place emphasis on creating stable and attractive working conditions, our employees get involved in programs supporting local communities. We care about limiting the adverse impact on the natural environment.
Providing the highest quality of service is one of the Bank’s priorities. We endeavor to furnish innovative solutions to our Customers so that they can utilize our financial services in any and every time and place in the easiest manner possible.
Sustainable Business Growth
The key aspects of sustainable Business growth have been included in the mid-term Strategy of the Bank for 2015-2017.
These aspects are being implemented across all areas of activities of the Bank.
Compliance with ESG Rules
The Bank’s activities are conducted based on good ESG (Environmental, Social, Governance) practices.
The Bank observes legal, ethical and corporate governance principles, is a long-standing member of the Respect Index and reports on corporate social responsibility issues.
Dialogue with Stakeholders
The Company’s stakeholders express their opinions on cooperation with the Bank via various platforms of contact.
Their expectations are taken into consideration when innovative solutions and improvements in products , services and Bank’s activities are implemented.
- Resources management
- Green solutions
- Environmentally friendly products and services
- Educational actions
The rational resource management policy is focused on continuous monitoring and reduction of the consumption of materials, by way of:
- analysis of fulfilment of the budgets for the purchase of office materials,
- verification of the need for each purchase ordered,
- introduction of purchase caps at current consumption levels,
- reuse of equipment resources that are excessive, which limits the waste production.
In order to optimize the consumption of energy, water, fuel and materials purchased by the Bank, a number of solutions has been introduced.
Environmentally friendly products and services
In its offer, the Bank contains products used to implement environmentally friendly activities or finance environmental undertakings.
List of environmentally friendly products and services offered by Bank Millennium:
- WWF Card
- Wiewiórka Card
- Green Mutual Funds
- Leasing Eko Energia
- Loan for Technological Innovations
There has been an initiative of creating a Book with Guidelines on how to be eco-friendly directed at employees and Customers.
The Bank's Customers and Staff are encouraged to take part in educational actions and environmental events such as: Earth Hour.
Social responsibility in numbers
PLN 580 M
Financing sustainable investments
Customer satisfied with cooperation with the Bank
Amount paid to local vendors
PLN 2.1 M
Financial assistance and loans for Employees
Engagement in social activities
Reduction in CO2 emission