Employees may convey information, initiate discussion, share knowledge and experience using various methods of communication.
Milleforum is an internal social platform through which Employees exchange knowledge and good practices about working for the Bank and building relationships with Clients. Many expert articles are also published on MilleForum, which are the source of knowledge about products, service quality, sales techniques and cooperation with Clients.
Every employee may comment on the published texts, initiate discussion, set up thematic groups and ask questions to experts. On this forum employees may also present their ideas to streamline internal bank processes and to develop the product offering. Employee ideas are analyzed and the best ones are implemented.
|Number of registered employees||4,649 (78%)||6091 (98%)||5430 (91%)||5183 (85%)|
Intranet is the main place where information about banking events, policies and structure of the Bank are published; it is the source of knowledge about products, processes and trends in the individual business lines.
In addition to a well-developed information and education part, the Intranet portal makes it possible to communicate with the Bank’s various units. Through the intranet employees may pose questions and present applications through the HR service system which is designated to respond to personnel and employee-related issues.
The internal magazine of the Bank Millennium Group’s employees called the World of Millennium reports the most important events related to the operations of the Bank, the international Millennium bcp group and the financial market. This magazine devotes considerable space to employee affairs and initiatives by publishing materials prepared by employees.
Knowledge exchange platform
Knowledge Exchange Platform is an information portal for Corporate Banking employees, which offers the possibility of presenting their current needs and opinions and sharing their sales experience and good practices when they interface with clients. The quality and currency of the information presented are assessed by bank experts on a given subject matter. This means that the contents and the materials available on this platform can help users prepare well for client meetings.
Meetings with Employees
Every year, two major meetings of employees are organized, which serve the purpose of information and integration:
The Management Meeting of over 750 managers from all management levels in the Bank Millennium Group. The meeting was devoted to the summary of the year 2014 and the business plans for 2015. The meeting was also an opportunity to award outstanding employees.
Christmas Eve Meetings organized for all the Bank Millennium employees. In December 2015, 12 meetings were held in 11 cities, attended by over 3500 employees.
Freedom of association
The Bank has no trade unions or collective bargaining agreements.
Dialogue with employees is conducted using internal communication measures. Through the Intranet, employees are informed that they are entitled to elect the Council of Bank Employees.
The HR Department runs a HR Zone intranet site, where it regularly posts all the necessary information about employee matters. Every employee has access to his/her HR information through the Milliludzie Intranet system. If this information is not sufficient, an employee may file a direct inquiry to the HR Department using the HR Service employee service system or talk to his/her HR assistant – a HR Department employee assigned to his/her service.
Information and opinions are exchanged with employees also through Milleforum, a discussion forum. Employees are able to ask questions about not only the products offered by the Bank but also different solutions applied throughout the Bank. On the forum, employees ask questions to experts from a given area and exchange opinions on various solutions used in the Bank, such as e.g. the bonus system, working time, social benefits.