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Employment and working conditions

HR Policy

The Bank Millennium Group has in place a HR policy, setting forth the general principles related to recruitment, evaluation, development and retention of employees. The principles of the policy have been defined in a document approved by the Management Board. It defined the general direction of the activities relating to HR management and the principles that the organization would follow in any matters involving its employees.

In executing its HR policy, the Bank monitors of all the elements that affect its execution, in particular: personnel expenses and changes in headcount, employee turnover and its causes, scope and quality of training and development programs and actions supporting development of the employer’s image.

G4-DMA LA1,G4-DMA LA2, G4-DMA LA3

Headcount

In 2015, the headcount at the Bank Millennium Group fell by about 3%. Most of the employees have signed an employment agreement (99%). The employee turnover ratio is maintained at 3%. Women constitute the majority of employees (69%) and an average employee is 37 years old.

G4-DMA EC6

Number of employees by region, age and gender   Females Males Total 2015
Voivodship <30 yrs 30-50 yrs 50 yrs Females total <30 yrs 30-50 yrs 50 yrs Males total Total 2015
Dolnośląskie 47 131 5 183 29 43 2 74 257
Kujawsko-pomorskie 25 153 40 218 8 37 8 53 271
Lubelskie 7 53 6 66 2 15 2 19 85
Lubuskie 6 25 8 39 0 10 1 11 50
Łódzkie 13 72 3 88 5 47 1 53 141
Małopolskie 36 94 0 130 15 55 2 72 202
Mazowieckie 407 1,375 163 1,945 266 759 101 1,126 3,071
Opolskie 7 14 3 24 2 6 2 10 34
Podkarpackie 2 27 4 33 3 12 1 16 49
Podlaskie 17 46 11 74 5 14 2 21 95
Pomorskie 80 446 161 687 20 120 35 175 862
Śląskie 51 164 3 218 24 64 2 90 308
Świętokrzyskie 4 11 0 15 1 6 0 7 22
Warmińsko-mazurskie 20 91 40 151 8 16 4 28 179
Wielkopolskie 48 111 11 170 20 44 3 67 237
Zachodniopomorskie 27 68 4 99 8 19 3 30 129
Total 797 2,881 462 4,140 416 1,267 169 1,852 5,992

G4-10

Bank Millennium Group employees

 Bank Millennium Group employees

Employees by type of employment

Employment agreement Females Males Total 2015
For an indefinite term 59% 25% 84%
For a definite term 10% 5% 16%
Total 69% 31% 100%
Type of contract Females Males Total 2015
Mandate agreement 1% 1% 1%
Employment agreement 68% 31% 99%
Total 69% 31% 100%

G4-10

New employees Females Males Total 2015
Dolnośląskie 33 19 52
Kujawsko-pomorskie 17 5 22
Lubelskie 8 0 8
Lubuskie 8 0 8
Łódzkie 9 2 11
Małopolskie 32 15 47
Mazowieckie 265 220 485
Opolskie 7 3 10
Podkarpackie 3 2 5
Podlaskie 11 5 16
Pomorskie 45 24 69
Śląskie 33 10 43
Świętokrzyskie 0 1 1
Warmińsko-mazurskie 12 6 18
Wielkopolskie 26 13 39
Zachodniopomorskie 19 4 23
Total 528 329 857

G4-LA1

New employees

New Emloyees

Employee turnover ratio Females Males Total 2015
Dolnośląskie 3% 5% 4%
Kujawsko-pomorskie 2% 2% 2%
Lubelskie 2% 3% 2%
Lubuskie 4% 2% 3%
Łódzkie 2% 2% 2%
Małopolskie 4% 4% 4%
Mazowieckie 2% 3% 3%
Opolskie 5% 4% 5%
Podkarpackie 3% 3% 3%
Podlaskie 3% 3% 3%
Pomorskie 1% 2% 2%
Śląskie 3% 3% 3%
Świętokrzyskie 0% 6% 2%
Warmińsko-mazurskie 2% 4% 2%
Wielkopolskie 3% 4% 4%
Zachodniopomorskie 3% 3% 3%
Total 2% 3% 3%

G4-LA1

Employee turnover ratio

Emlopyee turnover ratio

Employees hired locally* Females Males Total 2015 Total 2014 Total 2013 Total 2012
% of employees hired locally 99% 97% 99% 99% 99% 99%
% of Management Board members and senior managers hired locally 95% 89% 90% 89% 89% 89%

* Polish citizens working in Poland

G4-EC6

Employees by position and gender

Females

Males

Total 2015

Management Board

17%

83%

0%

Upper management

27%

73%

1%

Management

61%

39%

14%

Sales personnel

75%

25%

56%

Technicians

60%

40%

21%

Other employees

70%

30%

7%

Total

69%

31%

100%

Employees by age groups

Females

Males

Total 2015

Total 2014

Total 2013

Total 2012

<30

15%

8%

23%

26%

27%

30%

[30-50]

47%

20%

67%

65%

64%

61%

>50

7%

3%

10%

9%

9%

9%

Total

69%

31%

100%

100%

100%

100%

Average employee age

37

36

37

36

36

35

Average tenure

8

7

8

7

7

6

G4-LA12

Recruitment Policy

In selecting employees, no criteria associated with age, race, color, gender, ethnic or national origin, sexual orientation and health condition are considered. These rules also apply to the termination of employment, terms of employment, promotions and access to training to raise professional qualification. Candidates are selected based on objective criteria, such as education, professional experience, general and specific competence, proficiency in foreign languages and overall match with the profile.

Communication of job offers

The process of communicating job offers is transparent. Job announcements are published on the Bank’s website and Internet portals and they are accessible to all those interested in working for the Bank. The bulk of recruitment processes is related to the development of the sales network. The Bank offers employment opportunities also to those who have little professional experience, by encouraging them to take part in programmes and internships addressed to university students and graduates. In 2015, over 50 thousand people expressed their willingness to start working for the Bank.

Internal recruitment

Recruitment offers for jobs in support departments are first directed to the current Bank Group employees who wish to grow in other areas. The offers are published on a special Intranet site named Internal Job Exchange.

Internal recruitment 2015 2014 2013 2012
Number and % of employees recruited internally 98 (1.6%) 72 (1.2%) 121 (2%) 267 (4.4%)

Counteracting discimination

According to the Bank Millennium Work Bylaws no employee is allowed to engage in mobbing or any indirect or direct discriminatory practices against another employee, in particular related to gender, age, race, religion, nationality, ethnic origin, disability, political beliefs, trade union membership and sexual orientation. In 2015 668 (80%) of managers of the Bank were trained on discrimination and mobbing.

G4-DMA LA12, G4-DMA LA13

Any employee who believes to be a victim of discriminatory practices or mobbing may notify any manager about this fact. Moreover, every employee is required to immediately report any observed cases and circumstances that may indicate the occurrence of mobbing. This may be reported to the direct or indirect supervisor but also, skipping the official route, to any member of the Management Board. A report may also be made anonymously. In this case, the events and circumstances should be described in a way that allows the employer to obtain evidence confirming them.

The company has a register of employee claims, where are notifications on employee matters are recorded. These notifications are reported to the Process and Operational Risk Committee. In 2015, two reports were registered concerning discrimination.

Employees with disabilities 2015 2014 2013 2012
Employees with disabilities 39 (0.65%) 43 (0.70%) 37 (0.62%) 35 (0.58%)

G4-LA12

Ratio of basic salary of men to women* 2015 2014 2013 2012
Upper management 1.2 1.2 1.2 1.2
Management 1.2 1.2 1.2 1.2
Sales personnel 1.1 1.1 1.1 1.1
Technicians 1.4 1.4 1.3 1.3
Other employees 1.3 1.8 1.7 1.3
Total 1.5 1.4 1.4 1.4

* Weighted average, taking into account the group size and the percentage of women in the group. The difference in remuneration levels arises from the calculation method: a category contains positions with different responsibilities and different pay.

G4-LA13

Facilities for working parents

Under the Yes to Parenting project, the Bank takes measures to promote balance between professional and private lives of employees, promote knowledge on parents rights and ensure universal respect for these rights.

The Yes to Parenting project comprises a number of initiatives addressed to parents and children:

  • A website was launched with information on rights and formal matters related to parenthood and guidelines to support communication between managers with pregnant employees.
  • The project allows employees to submit cultural and sports projects that promote spending time with the family. 50% of the cost of the projects is co-financed by the employer.
  • Three nursing rooms have been made available at the Bank’s head office Warsaw;
  • Articles on child health, safety and development authored by specialists are published on the Intranet;
  • Events and competitions for children and/or parents are organized.

Returning after a maternity/parental leave Females Males Total 2015 Total 2014 Total 2013 Total 2012
Employees entitled to a leave 645 4 649 619 478 509
Employees who used a leave 325 3 328 349 319 377
Returned to work after the leave 288 3 291 326 288 334
Employed 12 months after returning from the leave 256 2 258 313 264 290
Proportion returning after the leave 89% 100% 89% 93% 90% 89%
Proportion of employees retained by the Bank who returned from the leave 89% 67% 89% 96% 92% 87%

G4-LA3